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Resumes are invited from the interested candidates for the position mentioned below.

Executive Helpdesk (Hindi)

Job Code

 : 

JC0227

Location

 : 

Chennai

Years of experience

 : 

1 5 (Fresh graduate can also apply)

No. of position

 : 

3
Educational Qualification  :  Diploma or Any degree
 

Expertise needed :

  • Handling In-bound calls & E-mails related to
    • Desktop
    • Firewall
    • Emails
    • Networking issues
  • Call Desk Management
  • Updating ticket information in Call Tracking System
  • Assigning calls/jobs to Customer Support Engineers
  • Single point of contact for all the internal & external customers
  • Providing reports on pending calls to the team leader
  • Language proficiency in Hindi is mandatory
  • Good communication skills

 

Please send resumes to careers@netaccess-india.com & mention job code in subject line 

 

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