End-user support services

Enrich end-user delight by maximizing availability to 99.99% and facilitating smooth operations through proactive end-user support.

Our clients

The Best Endpoint Protection Solutions

Exceptional end-user support and helpdesk services

Making the applications available for end users thus enabling businesses to achieve their goals efficiently and cost-effectively is the key deliverable of our end-user IT support services. We have extensive expertise with various business verticals including manufacturing, non-banking, financial services, small finance banks, and retail to provide scalable support services at an optimized budget.

We assist businesses in installation, upgrade, patch update, adoption, troubleshooting, and or any other end-user IT need, Netaccess has the best, multilingual, and certified teams spread across India to handle and resolve problems in these areas. Organizations leveraging our services gain one-stop reliable and timely services at all times. Our dedication to rendering services with perfection and a human touch keeps our customers’ end-users delighted.

Empowering Excellence Of Net Access

20 +
Years of Experience
600 +
1000 +
Location Touch Points
200 +
Satisfied Customers

Our service offerings

IT Helpdesk with Remote Support

Our centralized IT helpdesk with remote support services acts as the one-stop solution for all the IT-related needs of end users with instant response always.

Endpoint security services

Protection of endpoint devices like desktops, laptops, tablets, and mobile phones with top-notch security solutions.

Asset and vendor management

Keep your asset register up-to-date by following our well-defined, time-tested asset management process, tools, and physical verification techniques. Get maximum output from IT vendors by our governance model and build warm relationships with vendors.

Onsite and on-call support

We provide a flexible model of field support that suits your business, a dedicated on-site support model, or a shared on-call support model through our trained workforce spread across PAN India.

Break-fix services

Get competitive solutions for hardware issues at affordable rates with our flexible AMC and ASC offerings.

Align your business offerings with the needs of your customers with our end-user-managed services


Our proficient end-user computing support team is available round-the-clock to aid you in making machines work for humans to increase productivity.


We understand our customers’ business and provide flexible solutions to suit their needs.


We understand our customers’ business and provide flexible solutions to suit their needs.

Knowledge and Training

With over 20 years of experience, we bring ample expertise to resolving incidents and continue to learn the latest technologies to support customer needs.


We follow doing it right at the first instance principle and provide efficient support all the time.

Why choose managed end-user computing services from Net Access?


Net Access comes with a large industry experience in end-user support. We have highly qualified, result-oriented, well-trained support specialists with immense knowledge in providing correct solutions to end users' problems.


We provide affordable solutions without compromising quality to businesses of all sizes.


We craft our support strategy and work timings for individual customer needs.

Proactive approach

With our proactive support model and checklists, we reduce the trouble tickets.


With Net Access you start small and grow as when the need arises. We provide scalability with ease.


We provide PAN India support.

End-User Support And Helpdesk Services

Our Partners

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I highly recommend their helpdesk services.

Seshan Kumar

Happy with my experience hiring end-user support services.

Reshma Fernandez

I really admire the holistic support services this company offers.

Kapil Dev

Staffing my support team with outsourced Net Access personnel was the best decision.

Priya Kaushik

End-user desktop support from Net Access helped me save a lot of money.

Gaurav Shankar

Frequently Asked Questions

Companies can run into several IT infrastructure problems that need swift fixing. End-user support services provide the solutions.

Remote and on-call support are the most suitable options.

Break-fix services resolve problems after they occur, resulting in lower costs and less time required for correction.

Yes, we provide scalable support teams.

Yes, we use industry-leading KPIs to evaluate and improve our support efforts.

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