FAQs

Net Access India Limited, headquartered in Chennai, operates across India through branch offices and service locations in Bengaluru, Pune, and Delhi, enabling efficient delivery of IT infrastructure and managed services nationwide.

Net Access India Limited provides IT infrastructure management services including network management and transformation, data center solutions, cloud services, cybersecurity solutions, and end-user support.

Net Access serves enterprises across NBFCs, manufacturing, education, healthcare, agriculture, and retail sectors requiring secure and scalable IT infrastructure services.

Yes. Net Access works with SMBs in manufacturing and consulting sectors, offering scalable IT infrastructure, cloud, and managed services aligned with business growth.

Net Access is recognized for its technical expertise, SLA-driven service delivery, strong security focus, certified processes, and consistent service performance.

Yes. Net Access India Limited is a subsidiary of CUMI and part of the Murugappa Group, a well-known Indian business conglomerate.

Net Access India Limited was founded in 2000 and has over two decades of experience delivering IT infrastructure, cloud, cybersecurity, and enterprise digital services.

Yes. Net Access delivers pan-India IT infrastructure management and end-user support services through regional teams and centralized service delivery frameworks.

Yes. Net Access provides global IT help desk services for multi-location and multinational enterprises through centralized remote support models.

Yes. Net Access offers 24/7 IT help desk support with continuous monitoring, rapid incident response, and service availability.

Service quality is ensured through clearly defined SLAs, proactive monitoring, ITIL-aligned processes, regular performance reporting, and continuous improvement practices supported by experienced service management teams.

Net Access delivers enterprise digital applications including gate management software, crop management software, board meeting management software, field force management software, and lease management software.

Yes. Net Access provides Microsoft Dynamics 365 L1 support services including first-level issue resolution, multilingual remote help desk support, and application maintenance.

End-user support services include IT help desk with remote support, endpoint security services, on-site and on-call support, break-fix services, and asset lifecycle and vendor management.

Yes. Net Access provides remote IT help desk support for distributed and hybrid workforces ensuring consistent issue resolution, user assistance, and service continuity.

Net Access provides phishing simulation campaigns, employee security awareness training, detailed risk assessment reports, and continuous security posture improvement programs to reduce human-related cyber risks.

Enterprises should conduct Vulnerability Assessment and Penetration Testing (VAPT) at least annually or after major infrastructure or application changes. Net Access supports both periodic and on-demand VAPT services aligned with regulatory and security best practices.

Yes. Net Access combines phishing simulations with structured security awareness training programs covering topics such as email security, password hygiene, data protection, ransomware risks, and regulatory compliance.

Net Access reduces human-related risks through phishing simulations, security awareness training, policy reinforcement, risk analytics, and continuous monitoring of user behavior patterns.

Yes. Net Access offers continuous security monitoring, threat detection, incident response support, reporting, and proactive risk mitigation as part of its managed cybersecurity services.

Yes. Net Access India Limited is ISO 27001 certified demonstrating its commitment to establishing, implementing, maintaining, and continually improving an information security management system.

Yes. Net Access India Limited is CERT-In empaneled and provides managed cybersecurity services including VAPT, phishing simulations, and security awareness services in India.